1. Introduction
Automated Air Pty Ltd (ACN: 612 362 982) is committed to protecting the privacy of your personal information. This policy outlines how we manage the personal information we hold about our clients, potential clients, suppliers, and website users in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. Collection of Personal Information
We collect personal information that is reasonably necessary for us to carry out our business functions, which primarily involve the installation and service of Building Management Systems (BMS) in the commercial sector.
The types of information we may collect include:
- Identity and Contact Data: Name, job title, company name, email address, telephone number, and physical business address.
- Financial Data: Payment details for services rendered (though we typically use secure third-party payment processors).
- Technical Data: Information about your use of our website, such as IP address, browser type, and operating system, collected via cookies and analytics.
- Project Data: Information related to your commercial property, including building specifications, energy usage data, and system requirements necessary for BMS design and installation.
3. Use of Personal Information
We use your personal information for the primary purposes for which it was collected, including:
- Providing our services, including the design, installation, maintenance, and service of Building Management Systems.
- Communicating with you about your project, service requests, or inquiries.
- Managing our business relationship with you, including invoicing and account management.
- Marketing our services to you, where you have consented or where permitted by law.
- Improving our website and services.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our Employees and Contractors: Personnel who need the information to perform their duties (e.g., technicians for on-site service).
- Third-Party Service Providers: Suppliers, sub-contractors, and IT service providers who assist us in operating our business (e.g., cloud hosting, payment processing).
- Consultants and Partners: Where necessary for the completion of a joint project (e.g., mechanical consultants, facility managers).
- Legal Authorities: Where required or authorized by Australian law.
5. Data Quality and Security
We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, and up-to-date. We also take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure.
6. Access and Correction
You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, incomplete, or out-of-date information. To make a request, please contact us using the details below.